TERMS & CONDITIONS

Welcome to PLAced

PLAced is the trading name of Compound Additive, a sole trader business o.

We design and produce modular storage and travel solutions for cyclists, focusing on innovation, practicality, and minimal environmental impact.

By placing an order with PLAced, you agree to the Terms & Conditions outlined below.

Please read them carefully before making a purchase.

About Us:
Trading Name: PLAced 
Legal Entity: Compound Additive (Sole Trader)
Email: [placed@compoundadditive.com] 

How we work

Returns & Refunds

If you are not satisfied with your purchase, you may request a return within 14 days of delivery (conditions apply).

Custom items may not be eligible for return unless faulty.

Please contact us before returning any items.

Pricing

All prices are listed in GBP, inclusive of applicable VAT (if charged).

Payment is due at the time of ordering, via secure payment methods.

Invoices will be provided upon request.

Warranty

PLAced products come with a standard 12-month warranty against manufacturing defects.

Our rePLAced program offers repair or replacement services where applicable.

Product Safety & Use:

Our products are designed for specific use as described in our product guides.

Installation should be carried out as instructed to ensure safe use.

We are not liable for damage caused by improper installation or misuse.

Warranty

PLAced products come with a standard [12-month] warranty against manufacturing defects.

Our rePLAced program offers repair or replacement services where applicable.

Shipping & Delivery

Shipping costs are calculated at checkout based on your delivery location.

Standard dispatch times are [insert timeframe, e.g. 3–5 business days]

We are not responsible for delays caused by couriers or customs.

Orders

All orders placed via our website, email, or in person are subject to availability and acceptance.

We reserve the right to cancel or refuse any order without prior notice, in which case a full refund will be issued.

Custom or made-to-order items may be subject to additional lead time and conditions.

Privacy & Data Protection:

We only collect personal information necessary to process your orders and communicate with you.

Your data will never be sold or shared with third parties without your consent.

You can request to view, amend, or delete your data at any time.

Contact

If you have any questions about these terms or need assistance, feel free to contact us at:

Email: [placed@compoundadditive.com]

PLAced logo in white

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Online Service

Monday - Fridayy:
8:00 - 18:00 (GMT)