Privacy Policy
Your privacy is important to us. This policy explains how PLAced collects, uses, and protects your personal data, in line with the UK GDPR and the Data Protection Act 2018. It also outlines your rights, how we store your data, and how you can contact us with any concerns.
1. Information We Collect
Name, email, billing/shipping address
Phone number (if provided)
Order details
IP address and browser/device information
Marketing preferences
2. How We Use Your Data
Process and fulfil orders
Provide customer support
Improve website and user experience
Comply with legal obligations
Send marketing (with your consent)
3. Legal Basis for Processing
We rely on the following lawful bases:
Contract (to fulfil your order)
Consent (for marketing)
Legitimate interests (e.g., improving services)
4. Sharing Your Data
We only share data with:
Payment processors (e.g., Stripe, PayPal)
Shipping partners
IT service providers
We do not sell your data.
5. Data Retention
We retain your data only for as long as necessary to fulfil purposes outlined in this policy or as required by law (e.g., HMRC).
6. Your Rights
Under UK GDPR, you have the right to:
Access, correct or delete your data
Restrict or object to processing
Data portability
Withdraw consent
To exercise any rights, contact: Placed@compoundadditive.com
7. Security
We implement appropriate security measures, including SSL encryption and access controls, to protect your data.
8. Transfers Outside the UK
If we transfer data outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
9. Complaints
If you're unhappy with how we handle your data, you may contact the ICO at ico.org.uk.
