Frequently Asked Questions

Yes! Our systems are designed to work with standard road, mountain, gravel, and commuter bike formats—utilising both 650c and 700c wheels.

If you're unsure about fit, just send us a photo or your bike specs—we’re happy to help.

Each rail segment is engineered for strength and tested for real-life loads.

The standard setup supports a variety of bikes and gear when installed on suitable surfaces.

Need help choosing the right setup? Our installation guide has full specs.

Every PLAced rail kit includes essential accessories to get you started:

• Standard Kit – Comes with a set of universal clips.

• Extended Kit – Includes everything in the Standard Kit plus an extension, a shoe, sun glasses and helmet hook for even more storage flexibility

All of our products are made-to-order—precision-printed and finished just for you. This means:

• No mass production waste

• Better quality control

• And a system that fits your gear, your way

Most orders ship within 2-3 working days, and we’ll send tracking info as soon as it’s on the move. Quality takes a moment—but it’s worth the wait.

Not at the moment, at some point we will ship across Europe and selected international destinations. Shipping rates and delivery times will be calculated at checkout when active.

If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Contact us at support@placed.cc with your order number as soon as possible.

All of our products are made-to-order—precision-printed and finished just for you. This means:

• No mass production waste

• Better quality control

• And a system that fits your gear, your way

Most orders ship within 2-3 working days, and we’ll send tracking info as soon as it’s on the move. Quality takes a moment—but it’s worth the wait.

Yes, all products are covered by our rePLAced Guarantee—a 12-month warranty covering materials and manufacturing. Need a replacement? We’ve got you.  

We believe in second lives. Our rePLAnt program lets you return old parts for responsible reuse or recycling. Contact us for a free return label.

We chose PLA (polylactic acid) because it's a plant-based, low-waste alternative to traditional plastics. It allows us to 3D print precise, durable parts without relying on fossil fuels.

Better still, PLA is lightweight, strong, and perfect for everyday use—making it ideal for modular cycling gear. And when you’re done? Our rePLAnt program ensures old parts get repurposed instead of binned.